Jewelry Home Inc. (JH Diamonds) No Returns Policy
At Jewelry Home Inc. (JH Diamonds), we take great pride in crafting high-quality, made-to-order jewelry tailored to each customer’s unique specifications. Due to the customized nature of our products, all sales are final, and we do not accept returns, refunds, or exchanges under any circumstances.
Made-to-Order Jewelry: Every piece of jewelry is custom-made based on the customer’s selection, including design, metal, stone, and size specifications. As a result, we are unable to accept returns or issue refunds.
Order Confirmation: Customers are responsible for reviewing all order details before confirming their purchase. Once an order is placed, it cannot be canceled or modified.
Quality Assurance: We ensure that all pieces go through a rigorous quality control process before shipment. If a defect is found upon delivery, please contact us within 48 hours with photos and details, and we will assess the issue.
Size and Fit: Customers are encouraged to verify ring sizes and measurements before ordering. We offer resizing services at an additional cost if needed.
Shipping and Handling: All shipments are insured and securely packaged. Jewelry Home Inc. is not responsible for damages caused by shipping carriers, improper handling, or normal wear and tear.
Repairs and Maintenance: While returns are not accepted, we do offer repair services for an additional fee. Contact our customer service team for more information.
By completing a purchase with Jewelry Home Inc. (JH Diamonds), you acknowledge and agree to this No Returns Policy. If you have any questions, please reach out to our customer service team before placing your order.
Thank you for choosing Jewelry Home Inc. (JH Diamonds) for your luxury jewelry needs!
